Shopping online help

Help topics

Use the topics below to find your help query


Registering

Click on a question below to see the answer:

Do I need to register to shop online?

To browse the OKA website you do not need to be registered, but if you wish to purchase items then registration is required. However, once you have registered, the next time you visit OKA direct, simply login & all your details will be available again.

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How can I stay up to date with new product launches and special offers?

During registration you will be asked a series of questions about how you would like to be kept informed of OKA Direct updates. Alternatively, if you do not want to register, you can follow the 'Email Sign Up' link on the homepage, submit your details & stay in touch that way.

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What is 'My Account'?

'My Account' is your stored delivery & personal details.

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Are my personal details secure?

Your personal details are stored in our secure database. We will not share your details with any third parties & we use all the latest secure trading techniques on our website to ensure all information is safe.

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How do I update my personal information?

Once you are logged into the website you can follow the 'My Account' link at the top of the website, next to the 'Help' link, which will take you to your account information which can be updated at any time.

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